How to connect to your website with FTP over TLS
By Bryce
Use an encrypted file transfer connection to upload and download website files.
Stories
How to use File Manager in DirectAdmin
By Bryce
Work with website files in your browser without installing an FTP application.
How to log in to DirectAdmin
By Bryce
DirectAdmin manages the technical parts of your hosting account.
What to check before launching your website
By Bryce
A few practical checks help you launch with fewer surprises.
Getting started: which login should I use?
By Bryce
Your account portal, hosting panel, WordPress dashboard and webmail each have a different job.
How to safely change DNS records in DirectAdmin
By Bryce
Edit DNS at the provider your nameservers actually use, not an inactive copy of the zone.
What to do when a domain has expired
By Bryce
Contact us promptly. Recovery options, timing and fees depend on the extension and how long the domain has been expired. Do not assume a late renewal will restore it immediately; we will check its status and explain what is possible.
How to update domain contact information
By Bryce
Domain registration contacts are separate from your billing profile.
How to unlock your domain and get an EPP transfer code
By Bryce
For many extensions, you unlock the domain and request an EPP or authorisation code from your current provider. The code authorises the transfer; share it only through the secure transfer process. Recent registrations or other registry restrictions can affect eligibility. We will help check before you start.
How to change your domain nameservers
By Bryce
Nameservers decide where your domain gets its DNS answers.