Move the registration to your account without confusing it with a website migration.
Before you start
Do not cancel the registration at the old provider. A registrar transfer does not move website files or mailboxes.
What to do
- At the current registrar, check the expiry date, transfer eligibility and access to the contact inbox.
- Unlock the domain where applicable and request its authorisation or EPP code.
- Start a transfer through our Domains page or client portal. Review pricing and any eligible offer.
- Enter the code only in the secure order process and follow approval messages.
- Check transfer completion and nameservers in the portal.
Check the result
Keep old hosting active until any separate website or email migration is finished.
If you need a hand
Recent registration, transfer or some contact changes can create restrictions. Country-code domains may use other procedures; ask us to check yours.
Open a support request. Include the affected domain and what you tried. Leave out passwords, full payment details, and private keys.