Reset your client portal password without sharing it with anyone.
What to do
- Open https://my.buildwithpurpose.ca/client/login/reset/.
- Enter the username or email requested by the form.
- Check your account inbox and spam folder for the reset message.
- Follow the reset link, set a strong unique password, then sign in again.
Check the result
Update your password manager once the new password works. This does not also change DirectAdmin, WordPress or email passwords.
If you need a hand
If the message never arrives, confirm the account email with support. Request a fresh link if the previous one expired.
Open a support request. Include the affected domain and what you tried. Leave out passwords, full payment details, and private keys.