Forward messages without confusing a forwarding address with a mailbox.
What to do
- Select the domain and open E-mail Manager > Forwarders.
- Create the source address and destination.
- Check spelling and save.
- Send a test from an unrelated external address.
- Check the destination inbox and spam folder.
Check the result
A forwarder alone does not provide a mailbox password or send-as access.
If you need a hand
Avoid forwarding loops. Share any rejection error with support. If the source is also a mailbox, check whether it retains a local copy.
Open a support request. Include the affected domain and what you tried. Leave out passwords, full payment details, and private keys.