Hosting and domain registration are separate. Stop only the service you intend to cancel.
What to do
- Back up your website and mail, and finish any migration before requesting cancellation.
- Open the correct hosting service and check its domain and billing term.
- Use its cancellation action if available, or ask support to cancel that specific service.
- Confirm whether cancellation is immediate or at the end of the paid term.
- Keep the separate domain renewal arrangements you still need.
Check the result
Keep the cancellation confirmation and check that it does not include your domain registration.
If you need a hand
Cancellation can remove hosting files and mailboxes. Cancelling a payment subscription alone may not cancel a service or its invoices.
Open a support request. Include the affected domain and what you tried. Leave out passwords, full payment details, and private keys.