Check the hostname, trust chain and expiry before entering sensitive information.
What to do
- Check the full URL for a spelling error.
- Inspect certificate details without entering passwords or payment data.
- Look for expiry, an uncovered hostname or a self-signed issuer.
- Review provisioning and whether DNS points to the intended server.
- Send support the hostname, warning and start time.
Check the result
Retest the exact address after repair.
If you need a hand
Do not disable browser security. Mixed-content images on an otherwise trusted HTTPS page need separate URL checks.
Open a support request. Include the affected domain and what you tried. Leave out passwords, full payment details, and private keys.